warrensamu

web services that rock

Web Developer

Internet Marketer & SEO Consultant

Meet Warren

Based in San Diego, California - I started my professional web services in 2008 and expanded to a full dedicated service in 2011.

I bring over 20 years of expertise to your project. I stand by the philosophy that minimal code and organic growth produce the best results.

I also know (and teach) Kung Fu.

Frequently Asked Questions

Clients & Projects

Finished or in flux projects?

Yes! No matter where you are with your online business, no matter the condition of your website (or site to be), I am ready to jump in and lend a hand.

Take on small clients?

I take on clients of almost any size. I work with self-employed, sole-proprietors, small businesses, local businesses, foreign businesses, and large enterprises.

Work with my CMS?

I can work with almost any CMS. There will always be a rare few that I can only provide limited support for.

What's your process?

Please look over a Website Proposal sample to get an idea of how the project process works.


Costs & Fees

How much do you charge?

I charge $75 per hour. For websites, a typical project can cost anywhere from $1500 to several thousand dollars depending on the scope. Marketing and search engine optimization services usually cost several hundred dollars for the initial work. Ongoing services cost accordingly.

I operate within your budget. I make recommendations and adjustments to the project to meet your short and long term aims.

I do charge for my communication time as well.

Require a retainer?

I do not require monthly retainers. I am available if and when you need me. Whether that be a month or a year after we finish a project or service. However, retainers can be negotiated for regular long-term services.

Provide estimates?

Yes, but estimates are only as accurate as the information provided for the proposed project or service. I will include a buffer in my estimates to account for adjustments and unforeseen issues that could arise. However, changes and updates to the scope of work come with additional costs.

Require contracts?

Most of my business comes from referrals from good-standing clients. I will enter in contracts for full projects or at the client’s request. The time to create and modify a contract may be added to the project’s overall cost.


How will I pay you?

I am happy to receive checks and payments through Zelle. I send out my invoices through PayPal at the beginning of each month and ask that you pay within 15 days of receipt. You can pay directly through PayPal. I can also arrange for pre-negotiated payment timetables. Late payments may accrue late fees.

Collaboration

Work with other companies?

Yes, I frequently collaborate with other creative studios and marketing firms. They send me their concepts and I code the website. Sometimes I am brought on as a consultant to fill in the gaps for a web project or provide a second opinion. My ongoing professional relationships include Studio 318Firewheel Marketing, and Four Fin Creative.

Subcontract?

For the most part, no. Whether you bring me on for web development, marketing campaigns, SEO, consulting, or another area I specialize in - you get me and just me. When you send me an email, call my phone number, or reach out by other means, you communicate directly with me. I do not hire underlings. I won't pass you over to a less knowledgable or less competent account manager. I won't hand part of the work to a cheaper freelancer or agency so I can sit back and skim off the top.

Your projects and your business will always be given 100% of my attention, my experience, and my craftsmanship.

Referrals?

If your project demands a skillset outside of mine, like physical branding materials or photography, I will refer you to professionals I collaborate with who can deliver an excellent product.

In rare cases, you might require a custom script in a language I'm not familiar with or a script I don't think I can produce to your specifications. Under these circumstances, I will provide you with options. I may recommend another coder, but the process will be transparent and you will be able to make the final decisions on who comes on board, their background, and the added costs.

I will serve as the project manager for this part of the project, closely supervising the work product, and communicating with you throughout the process.

Meet in-person?

Yes, I am more than happy to meet in-person to begin a project. Most of my clients do not require in-person meetings. Usually, geography and time constraints make such meetings costly and inefficient. You will be charged for travel time and expenses, as well as the time for the meeting.

COVID-19: During the pandemic, I will only be available for virtual meetings.

Extended Services

Host websites?

I am a shared web hosting reseller through HostGator and can provide full cPanel hosting for a competitive rate to my good-standing clients.

Warranties?

Not exactly. Given the fast pace of Internet technology and the likelihood that clients will be utilizing services, programs, and scripts with multiple third-parties, I cannot promise that the final package will stand the test of time. Change is good, but it also means doing business online requires frequent modifications. Services available today can be gone tomorrow.

I do guarantee the quality of my work. If an original script or foundational element I code ends up with a bug, or ceases to work as intended due to my own oversight, I will correct the issue and make it functional again at no cost to you.

I cannot guarantee the functionality of any third-party scripts or services beyond the project launch.

Maintenance?

I am more than happy to return to a project or marketing plan to update for best practices and replace obsolete or broken features.

I am also available for ongoing maintenance, supervision, and consulting.

Data & Files

Keep project files?

I keep copies of client digital files up to one year.

Including, but not limited to:

  • Images
  • Audio
  • Video
  • Text
  • Web
  • Website and database backups

I do not guarantee that I will retain copies of client files past task or project completion.

Keep account credentials?

I keep client account credentials up to one year in a password protected document.

Including, but not limited to:

  • Social media
  • Mailing list
  • Web host
  • Domain name registrar
  • FTP
  • cPanel
  • WordPress
  • PayPal
  • Google
  • Microsoft

I do not guarantee that I will retain copies of client account credentials past task or project completion.

Request data?

At anytime, you may request:

  • Full access to all digital files I retain of yours.
  • A full list of all of your account credentials I retain.
  • Deletion of any or all of your digital files or account credentials I retain.

Files will be made available to you via Google Drive.

I recommend you always:

  • Keep redundant and regular backups of all your important digital files. Including, but not limited to:
    • Website files
    • Website databases
    • Source files for
      • Images
      • Audios
      • Videos
    • Web copy
  • Change passwords to your online accounts frequently.
  • Give collaborators delegate access to your online accounts whenever possible instead of providing your primary credentials.

Where Do We Start?

It all begins with a phone call. I do not charge for the first 15-30 minutes. You and I will discover if we would like to work together. We will determine the next steps involved. Any planning beyond our first call will be charged at my hourly rate.

Creative Partners

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